We are seeking a meticulous and client-focused Insurance Operations Associate to support various aspects of insurance operations within a wealth management setting. This role is crucial in ensuring a seamless experience for clients, from onboarding through ongoing policy management. The ideal candidate will excel in managing detailed tasks, providing underwriting support, and maintaining clear communication with clients. Additionally, you will be responsible for tracking and addressing late payments, and ensuring timely resolutions.
Key Responsibilities
- Facilitate the onboarding process for new clients, ensuring all insurance-related documentation is completed accurately and efficiently.
- Assist in the underwriting process by gathering necessary documentation, coordinating with underwriters, and ensuring all requirements are met.
- Serve as a primary contact for clients, providing updates on policy statuses, addressing inquiries, and offering solutions to any issues that arise.
- Manage the full lifecycle of insurance policies, including applications, renewals, modifications, and cancellations, ensuring all actions are documented and compliant.
- Monitor and track late payments, communicate with clients to resolve issues, and work to ensure timely payments and policy continuity.
- Maintain organized and accurate records of all insurance-related documents, ensuring compliance with industry regulations and internal standards.
- Work closely with internal teams, including financial advisors and underwriters, to align insurance operations with overall wealth management strategies.
- Stay current with industry regulations, ensure adherence to compliance standards, and generate reports for internal use and client presentations.
Qualifications
- Bachelor’s degree in finance, business administration, or a related field.
- Previous experience in insurance operations, underwriting, or a similar role within financial services.
- Strong attention to detail and organizational skills.
- Proficiency in managing client communications with a customer-first approach.
- Experience in tracking payments and managing financial records.
- Familiarity with insurance products, policies, and industry regulations.
- Ability to work both independently and collaboratively in a fast-paced environment.
- Proficiency in Microsoft Office Suite and experience with insurance management software.
- Strong problem-solving abilities and a proactive approach to tasks.
Compensation
- $65,000-75,000 base salary with bonus opportunities